ECommerce brands are growing in size to meet the increasing demand for delivered consumer goods. While growth is usually seen as a positive, there are some factors that you may find overwhelming as you lead your company forward. An important thing to consider when your orders ramp up is ensuring that your eCommerce fulfillment partner understands your needs and the importance of providing a unique customer experience.
Dotcom’s recent eBook,“Emerging in eCommerce: A 360º View From the Inside,” provides insight from our industry experts on what brands can accomplish by joining forces with an experienced eCommerce fulfillment partner.
Streamlined inventory: During growth, product demand increases and it can become challenging to keep track of the status of your inventory. An eCommerce fulfillment partner provides real-time updates of inventory to be reflected on your website. Better insight into inventory demand leads to smarter decision-making on what’s needed, and in turn, increased profitability.
Improved packaging: Packaging is an essential part of the brand-customer relationship. More than half of customers claim they are more likely to be a repeat customer if a brand offers unique, premium packaging, according to a recent Dotcom packaging survey. ECommerce fulfillment partners have the expertise to deliver that unique touch to your customers.
Profitable peak seasons: Holidays and promotions bring prime sales opportunities for your brand but they also present logistical challenges and fulfillment demands that are difficult to scale. ECommerce fulfillment partners overcome these challenges by providing the necessary tools and resources to excel during peak seasons.
Faster shipping options: Giving customers the opportunity to choose the speed of shipping can win them over. But with that option, costs can vary per shipment and brands have to choose the best possible delivery provider. An eCommerce fulfillment partner already has delivery relationships and can negotiate such factors as dimensional pricing coefficients and bulk discounts, making your ability to offer options for customers not only possible, but simpler.
An eCommerce fulfillment partner offers the constant support and reliability to grow your brand. It’s no easy task, but with assistance, the process is far more achievable and rewarding.
As an eCommerce partner we use technology and industry expertise to form partnerships with growing eCommerce brands. Our network and experience allows us to provide fulfillment services that are unparalleled and an instrumental part of our partners’ success.
To learn more about our services, click here.