In late September 2018, DevaCurl brought Dotcom Distribution (Dotcom) on board to create and launch a program that would accomplish the brand’s objective. With nearly 20 years of experience supporting brand fulfillment, Dotcom was able to quickly understand the brand’s challenges and goals and delved into its vast resources to propose a success framework. Dotcom was then able to set up operations within a month, just in time for the start of the holiday sales season.
Launching the B2C Program
DevaCurl provided detailed forecasts that allowed Dotcom to determine resource allocation and develop a scalable plan for effective inventory management.
Dotcom developed a team of dedicated resources who followed a defined communications plan to establish and maintain a cohesive and streamlined program.
Dotcom identified product packaging issues in early stages, allowing DevaCurl time to address and optimize with its packaging partner, leading to the set-up of rigorous packaging requirements to reduce waste.
Bringing in B2B
Following the successful launch of the B2C program, DevaCurl brought its B2B business to Dotcom. DevaCurl now manages all of its SKUs to both wholesalers and retailers through the Dotcom facility.
Shortly following the highly successful holiday sales season and B2B program rollout, DevaCurl partnered with Dotcom to support its international expansion.
Kitting and Assembly
In a drive to optimize efficiencies and realize cost savings, DevaCurl engaged Dotcom to perform all of its kitting and assembly jobs. By creating a core production team to support all program needs, Dotcom was able to scale, and support, a variety of jobs.
- 600+ SKUs handled across B2B and B2C programs.
- Dedicated team of IT, logistics and account management.
- 100% quality control performed on each assembled kit.
- Full transparency into facility operations through data-rich web portals.
- Real-time data sharing through full-service APIs and web-hooks.
- Customized packaging options.