About - Dotcom Distribution

Why Dotcom Distribution?

Dotcom Distribution is a strategic eCommerce logistics partner determined to delight your customers with market-inspired packaging, fast fulfillment, and freight management services that extend the excitement of your brand into your customer’s home or office.

Whether you are an eCommerce brand ready to optimize your logistics and fulfillment services, or a rising retail star in search of a partner to help take your business to the next level, Dotcom can provide the resources and expertise to convert back-end operations into a strategic advantage. Leverage Dotcom’s passion for logistics and reengage your team’s passion for growth and innovation.

Focus:

Dotcom’s facilities, systems, and processes were specifically designed to serve growing clients in the eCommerce and multi-channel fulfillment space.
Freight can represent one of the largest cost components for emerging organizations. Dotcom constantly researches and exposes new carriers and services while leveraging the combined volume of its customers to provide the most competitive rates.
Ongoing investments in new technologies support the needs of our customer base. Recent investments include material handling and labeling systems and upgraded EDI integration software.

Performance:

Our strategically located warehouse provides same-day shipping for most clients with delivery of 1-3 days via ground service for 75% of the U.S. population.
Dotcom’s facility, systems, and processes deliver seasonal scalability with demonstrated peak capacity as much as 30 times your brand’s average order volume.
Program performance is monitored and controlled through configurable reporting of order status, throughput, quality, and supplier performance metrics.
Order accuracy is critical for building trust with customers. At Dotcom Distribution, our accuracy rates are above 99.5%, ensuring your ability to deliver on the brand promise.
Engagement:

The Dotcom client engagement model leverages the fact that our account management and senior management teams are located in the same facility. Our client relationship team focuses on establishing aligned strategic goals while dedicated account management resources oversee the faithful execution of program priorities.
Our hands-on management team of proven professionals guides the definition, design, implementation, and data-driven control of client programs, ensuring the delivery of your brand objectives and organizational success criteria.

Our mission

Our Mission Is Your Success

In the online marketplace, brands rise and fall based on the performance of logistics and fulfillment providers. Selling exceptional products is a good start. But to leave lasting impressions on consumers, it takes an eCommerce company with a vision that goes the extra mile to truly delight and surprise your customers.

At Dotcom Distribution, our mission really is your company’s success. Pioneers across the eCommerce industry have trusted our boutique feel, enterprise scale and distribution expertise to deliver exceptionally high quality packaging and delivery, preserving their unique brand experiences all the way to the customer’s doorstep.

Our comprehensive logistics and fulfillment solutions are supported by experienced management professionals who are accessible, hands on and down to earth. At Dotcom Distribution, the path to your success is the development of close relationships and constant communication between our team and the people who make your business tick.

The bottom line: with Dotcom Distribution, you don’t just get a logistics and fulfillment provider — you get a true distribution partner that understands your business and will do whatever it takes to ensure your success.

What opportunities can we create for your brand?

Have questions or want to learn more about Dotcom Distribution’s solutions? Hit the button below to get in touch with one of our fulfillment and operations experts.